If you are not satisfied with one of our Shave or Beard Care Products for any reason, Great America Shave Company will refund the amount paid for the most recent month of service if products where purchase using subscription plan, if not, we will use your most recent one-time purchase receipt. Refund request must be made directly to Great America Shave Co. at Support@GreatAmericaShave.com.
All refund requests must be made within thirty (30) days of the date of shipment by Great America Shave Company. Great America is not liable for Products that are damaged or lost in transit to Great America Shave Company. All items must be received unused, unopened and free from damage in order to receive refund.
Great America Shave does not accept refunds for razor and blade products due to hygiene and safety concerns. Sales on razor or blade products are final and are not subject to refund. Only shave and beard care products are eligible for refund.
Once item is received, usually within 5 business days, Great America Shave Company will credit the amount paid for the returned Product (less any shipping and handling costs/fees associated to the original purchase, which are non-refundable) to the Payment Method you used to make the original purchase.
Great America Shave Company does not control when a specific credit card or payment company processes a chargeback transaction. You are responsible for contacting your credit card or payment method company if you have any questions or concerns about the status of a chargeback.
Great America Shave Company will not provide a refund for a request that is received by Great America Shave Co. more than thirty (30) days after the date of original shipment. Great America will not provide a refund for Returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.
Our customers are important to us and we pledge to operate in good faith by doing what is “right” by our customers.
RETURN PRODUCTS TO:
Great America Shave Co.
PO Box 906
Kuna, ID 83634